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F. A .Q
The results are:
Answer 6
Yes, zeddbed mattresses are sensitive to temperature variations. Your mattress can become firmer when located in rooms where the temperature is cooler. When you are on the mattress, it adapts itself to your body temperature and becomes more comfortable. Therefore it must be kept at room temperature and to avoid exposing it regularly to extreme conditions of cold or warmth. If your mattress is delivered during winter, it is possible that it can be firmer then it was in the store because of the low-temperature outside.
Question 1
My mattress and my pillow smell, what can I do?
Question 2
I have a problem with my Zedbed product. Which procedure should I follow?
Question 3
Is a mattress made of Zedpur pressure relief material warmer than, a traditional mattress?
Question 4
How do I care for my mattress cover?
Question 5
What are the advantages of a mattress made of Zedpur pressure relief material versus a traditional mattress?
Question 6
Is it normal that comfort of my mattress seems to be different in winter ?
Answer 1
First of all, you shouldn’t worry. This is completely normal. A new mattress and pillow, made out of material designed to relieve tension, naturally has an odour. This smell is neither toxic nor dangerous to your health. If the mattress odour is distracting, it is advisable to air out the room where the mattress is located and remove the sheets for a few hours so fresh air can penetrate it. If your mattress is wrapped with a flame-proof mattress-cover, the odour may persist for a longer time. In this case, we recommend that you remove it until the smell has completely dissipated.
All our mattresses are made of high density material. Therefore, since they contain more ingredients than a conventional foam mattress, it is normal that they emit more odours. This will eventually disappear. The high density material that we use allows our mattresses to reach a high performance level.
In regards to the pillow, a few hours of airing out will improve the situation.
Answer 2
Both the User and Maintenance Guides, as well as the warranty information, will definitely address some of your questions. If this does not address your concerns, please contact the retailer where you bought the product. If they can not correct the situation, they will forward your case onto us.
Answer 3
There is no link between warmth and pressure relief materials. Many believe since this material is heat sensitive, the mattress is necessarily warmer. Several external factors, linked to the user of the product can create the impression that they are warmer. The user however would experience this same sensation on a traditional mattress.
At Zedbed, we are always striving to improve the quality of our mattresses. That is why we have decided to offer mattresses containing integrated ventilation channels to insure air circulation. Also, some of these mattresses are equipped with a ventilated pad so they will have the same advantages. Coolmax® material makes it possible to keep the mattress fresh and comfortable all night long. We mustn’t forget that an adult loses on average up to 1 litre of water per night, naturally, without any link whatsoever to the mattress. Our mattresses therefore contradict the belief certain consumers have concerning mattresses that are made out of memory foam.
Answer 4
Remove your mattress cover by opening the zipper fastener. Set your washer on the gentle cycle and wash the cover in cold water using mild laundry soap. Dry the cover using cold or cool air.
P.S. Mattresses with a fabric quilted into the ZedPur Enviro material or into latex, have covers that can neither be removed nor washed.
Answer 5
There are several. The mattress made of Zedpur pressure relief material:
My mattress and my pillow smell, what can I do?
Question 2
I have a problem with my Zedbed product. Which procedure should I follow?
Question 3
Is a mattress made of Zedpur pressure relief material warmer than, a traditional mattress?
Question 4
How do I care for my mattress cover?
Question 5
What are the advantages of a mattress made of Zedpur pressure relief material versus a traditional mattress?
Question 6
Is it normal that comfort of my mattress seems to be different in winter ?
Answer 1
First of all, you shouldn’t worry. This is completely normal. A new mattress and pillow, made out of material designed to relieve tension, naturally has an odour. This smell is neither toxic nor dangerous to your health. If the mattress odour is distracting, it is advisable to air out the room where the mattress is located and remove the sheets for a few hours so fresh air can penetrate it. If your mattress is wrapped with a flame-proof mattress-cover, the odour may persist for a longer time. In this case, we recommend that you remove it until the smell has completely dissipated.
All our mattresses are made of high density material. Therefore, since they contain more ingredients than a conventional foam mattress, it is normal that they emit more odours. This will eventually disappear. The high density material that we use allows our mattresses to reach a high performance level.
In regards to the pillow, a few hours of airing out will improve the situation.
Answer 2
Both the User and Maintenance Guides, as well as the warranty information, will definitely address some of your questions. If this does not address your concerns, please contact the retailer where you bought the product. If they can not correct the situation, they will forward your case onto us.
Answer 3
There is no link between warmth and pressure relief materials. Many believe since this material is heat sensitive, the mattress is necessarily warmer. Several external factors, linked to the user of the product can create the impression that they are warmer. The user however would experience this same sensation on a traditional mattress.
At Zedbed, we are always striving to improve the quality of our mattresses. That is why we have decided to offer mattresses containing integrated ventilation channels to insure air circulation. Also, some of these mattresses are equipped with a ventilated pad so they will have the same advantages. Coolmax® material makes it possible to keep the mattress fresh and comfortable all night long. We mustn’t forget that an adult loses on average up to 1 litre of water per night, naturally, without any link whatsoever to the mattress. Our mattresses therefore contradict the belief certain consumers have concerning mattresses that are made out of memory foam.
Answer 4
Remove your mattress cover by opening the zipper fastener. Set your washer on the gentle cycle and wash the cover in cold water using mild laundry soap. Dry the cover using cold or cool air.
P.S. Mattresses with a fabric quilted into the ZedPur Enviro material or into latex, have covers that can neither be removed nor washed.
Answer 5
There are several. The mattress made of Zedpur pressure relief material:
- Is perfectly contoured to the shape of the body, which brings an exceptional relief of pressure to the body.
- Evenly distributes the pressure created by the weight of the body on the entire surface of the mattress, which greatly reduces the need to change positions during your sleep.
- Better blood circulation.
- Reduction of stress points.
- Complete muscle release and stress on the joints.
- Also, it is hypoallergenic, prevents dust mites, and ensures permanent ventilation, thanks to its integrated ventilation system which absorbs fresh air and expels humidity.
Answer 6
Yes, zeddbed mattresses are sensitive to temperature variations. Your mattress can become firmer when located in rooms where the temperature is cooler. When you are on the mattress, it adapts itself to your body temperature and becomes more comfortable. Therefore it must be kept at room temperature and to avoid exposing it regularly to extreme conditions of cold or warmth. If your mattress is delivered during winter, it is possible that it can be firmer then it was in the store because of the low-temperature outside.
