Warranty

At Zedbed, product quality is our number one commitment. We're dedicated to continually improving our manufacturing methods and constantly seeking new materials so we can offer you the best possible products.

We subject all Zedbed products to a variety of tests throughout the production process. Doing so allows us to sell most of our items with a warranty that's superior to any offered by the competition today.

Mattress: 10-year limited warranty (Effective january 1, 2016)

• 10 years of full coverage.
• Applies to cellular structure deterioration resulting in body impressions measuring over three quarters of an inch (0.75")
• For more details, contact Customer Service.
• To download our 10-year limited warranty for the Zedbed mattresses in PDF.

Mattress: 25-year limited warranty (Before january 1, 2016)

• 10 years of full coverage, and 15 years of prorated coverage
• Applies to cellular structure deterioration resulting in body impressions measuring over three quarters of an inch (0.75")
• For more details, contact Customer Service.
• To download our 25-year limited warranty for the Zedbed mattresses in PDF.

Pillows: Limited 3-year warranty 

• Applies to cellular structure deterioration resulting in visible impressions measuring over one half inch (0.5") in the pillow
• For more details, contact Customer Service.
• To download our 3 year guarantee for the pillow Zedbed in format PDF.

Foundations: Limited 10-year warranty

• Applies to sagging of the foundation over a half inch (0.5") as a result of normal use
• For more details, contact Customer Service.
• To download our 10 year guarantee for the foundation Zedbed in format PDF.

Adjustable beds:

• Warranty period varies depending on the component

  Component	Warranty duration
  Mechanism	20 years
  Motor drive	5 years
  Electronic components	2 years
  Controls	2 years

• For more details, contact Customer Service.
• To download our installation and guarantee guide for Zedbed adjustable beds in PDF format. see page 13 (Sold after 2016)
• To download our installation and guarantee guide for Zedbed adjustable beds in PDF format. (Sold before 2016)
• To program your remote control on your adjustable bed. (English version on page 2)

Mattress protector: Limited lifetime warranty

• Warranty coverage depends on the terms of your mattress
• For more details, contact Customer Service.

Applicable warranty conditions:

Limited warranties are only valid under the following conditions:

• You are the original owner of the product and purchased your Zedbed product (foundation) from one of our authorized retailers.
• You have your proof of purchase, in the form of a copy of the bill or the original receipt.
• Company and legal labeling must be intact in order to ascertain the model.
• The warranty went into effect on the date when you purchased your Zedbed product.
• A copy of the original invoice is necessary to determine the product purchase date.

To invoke the warranty:

If you believe that your product is defective and wish to file a warranty claim, please contact your retailer.

For Customer Service assistance, including possible answers to your questions, please call 1-866-533-1151, ext. 226, or email This e-mail address is being protected from spambots. You need JavaScript enabled to view it .